Safe & Responsible Gaming

123bet— Responsible Gaming at —
Keep the fun safe

Gaming should be a source of fun, not anxiety. 123bet believes every player has the right to play safely, mindfully, and within their limits. Our responsible gaming tools and guidelines are here to help you stay in control at all times.

18+
Adults Only
24/7
Support Services Active
100%
Safe & Licensed
5
Protective Tools Available

Our Responsible Gaming Features

The tools and measures we have in place to keep your gaming experience at 123bet safe and enjoyable

Setting a Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once configured, the limit takes effect immediately and helps you stay within your budget.

Session Time Limit

Decide in advance how long you will play in one sitting. You will receive an automatic alert when the time is up, and your session can be ended automatically if needed.

Cooling-Off Period

If you need a short break, activate a cooling-off period lasting anywhere from 24 hours to 6 weeks. No betting activity will be possible on your account during this time.

Self-Exclusion Feature

If you need a longer break, self-exclusion is the right option. You can choose to close your account for anywhere from 6 months to permanently. We fully respect this decision.

Real-Time Activity Tracker

You can view your full gaming history, win/loss record, and total spending summary at any time. Stay informed, stay safe.

Age Verification System

123bet follows a strict age verification process at registration. No one under the age of 18 is permitted to access the platform.

1 What is responsible gaming?

Responsible gaming means treating online betting or casino games as a healthy form of entertainment — not as a primary life goal. 123bet's responsible gaming policy gives players the opportunity to play mindfully and within their own budget.

A responsible player knows when to stop, how much to spend, and that gaming should never come before family or work. At 123bet, we believe that when every player games responsibly, it truly becomes a source of enjoyment.

Responsible gaming means thinking beyond yourself — your family matters too. If your gaming habits are affecting your household's financial stability or relationships, that is a serious concern. 123bet is committed to standing by you in those moments.

123bet is a licensed platform. As part of our licensing conditions, providing responsible gaming tools is both a legal obligation and an ethical commitment.

2 Why Responsible Gaming Matters

As online betting has grown in Bangladesh, so has the risk of problem gambling. Many people start out for entertainment but gradually lose control. To help prevent this, 123bet is actively working to foster a culture of responsible gaming.

Problem gambling can lead to financial difficulty, family conflict, stress, and even health issues. That is why staying aware and setting protective limits early on is so important.

  • Gaming is for entertainment — not as a source of income.
  • Avoid chasing losses by placing bigger bets.
  • Never spend beyond your own budget.
  • Always putting quality time with family and loved ones first.
  • Gaming should not be a way to cope with stress.
  • Avoid gaming under the influence of alcohol or other substances.

From your 123bet account, you can set deposit limits, loss limits, or session limits at any time — completely free of charge.

3 Signs of Problem Gambling

Problem gambling usually develops gradually, and many people do not realise they have fallen into it. If you or someone you care about shows any of the signs below, seek help promptly:

Overspending Your Budget

Spending beyond your set budget and playing with borrowed money.

Chasing Losses

Trying to recover losses by placing larger bets after a losing streak.

Social Withdrawal

Spending less time with family and friends and hiding your gaming activity.

Emotional Distress

Feeling restless or irritable when not playing.

Neglecting responsibilities

Neglecting work or academic responsibilities in favour of gaming.

Impact on sleep and health

Losing sleep or having irregular eating habits due to gaming.

Warning: If you notice 2 or more of the signs above, please contact our support team right away. Seeking help is not a weakness — it is a sign of strength.

4 123bet Protection Tools

We believe every player deserves the tools to protect themselves. That is why the following protection tools are available free of charge at 123bet:

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Decreasing a limit takes effect immediately; increasing a limit takes effect after 7 days.

Loss Limit

Once your losses reach a set amount, your betting session will be automatically stopped to prevent significant financial harm.

Session Limit

Set a time limit for continuous play. You will get an alert when the limit is reached, and you will be logged out automatically if necessary.

Self-Exclusion

Deactivate your account for 6 months, 1 year, or permanently. During this period, no marketing communications will be sent to you.

To activate these tools, go to the "Responsible Gaming" section in your account settings, or let us know directly via our support chat.

5 Practical Tips for Safe Gaming

Experienced and mindful players consistently follow a few core principles. Keeping these tips in mind makes responsible gaming much easier:

1
Set a budget in advance

Decide the maximum amount you are willing to spend before you start playing. Once you reach that amount, stop immediately — no exceptions.

2
Don't Chase Your Losses

Losses are a normal part of gaming. Chasing them with bigger bets almost always leads to even greater losses.

3
Take regular breaks

Take a 10–15 minute break every hour. Get up, drink some water, take a short walk — clear your head before making your next decision.

4
Do not play on impulse

Avoid gaming when you are angry, upset, or stressed. Decisions made in an emotional state rarely lead to good outcomes.

5
Tell Your Family

Talk openly with your family about your gaming habits. Being transparent takes the pressure off and helps you stay accountable.

6
Do not make gaming your only form of entertainment

Sports, reading, hanging out with friends — keep a variety of activities in your life. Gaming should remain just a small part of it.

6 Self-Assessment: Ask Yourself

Answer the following questions honestly. If you find yourself saying "Yes" to most of them, consider using our responsible gaming tools or seeking professional support.

1

Have you spent more than your set budget and later regretted it?

2

Have you repeatedly placed larger bets trying to win back money you have lost?

3

Have you ever neglected your family, friends, or work because of gaming?

4

Do you feel restless, irritable, or anxious when you are unable to play?

5

Have you borrowed money or taken on debt to fund your gaming?

6

Have you been hiding your gaming habits from family or friends?

7

Have you tried to stop gaming but failed repeatedly?

If you answered "Yes" to 3 or more of the questions above, please reach out to our support team. You are not alone — we are always ready to help.

7 Help & Contact

If you are struggling or have any questions, the 123bet support team is always here for you. Our responsible gaming specialists are ready to speak with you in complete confidence.

Live Chat
Get Help via Live Chat 24/7
Email Support
Responsible Gaming Team
Expert Support Always Available

Frequently Asked Questions

Answers to the most frequently asked questions about responsible gaming

After logging in to your 123bet account, go to "Account Settings" and navigate to the "Responsible Gaming" section. There you will find options to set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately, while increasing a limit requires a 7-day waiting period.

Yes, once the selected period has ended you may apply to reactivate your account. However, permanent self-exclusion cannot be reversed under any circumstances. Reactivation is not possible before the self-exclusion period has fully expired.

No. 123bet strictly enforces an 18+ policy. Age is verified at registration, and minors are not permitted to create an account or engage in any gaming activity. Any attempt to violate this policy will result in account suspension.

A cooling-off period typically lasts from 24 hours to 6 weeks — it is a temporary break. Self-exclusion is longer-term, ranging from 6 months to permanent. During a cooling-off period, promotional emails may still be sent, but during self-exclusion all marketing communications are stopped.

Reach out to our responsible gaming team via 123bet's live chat or email. You can also speak with a professional mental health counselor or someone you trust in your family. Asking for help takes courage — and we are here for you.

Play Safe, Play Happy

Join 123bet and experience our responsible gaming features for yourself. Our advanced protection tools and dedicated support team are always here for you.

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