Privacy Policy

123bet's Privacy Policy — Your data is completely secure

Your personal information matters to us. Here, 123bet is fully transparent about how your data is collected, used, and protected.

Last Updated: January 2026

How We Protect Your Information

123bet's Privacy Policy — Key Pillars at a Glance

SSL encryption

All your data is protected with 256-bit SSL encryption, active at every stage of data transfer.

No Sale of Personal Data

Your personal information is never sold to third parties. We use your data solely to improve our services.

User Controls

You can request to view, correct, or delete your information at any time. You have full control over your data.

Secure Data Storage

All data is stored on secure, internationally certified servers, fully protected against unauthorized access.

Cookie Transparency

We are transparent about which cookies we use and why. You also have the option to disable cookies if you wish.

Marketing Opt-Out

You can opt out of promotional communications at any time. We respect your preferences.

123bet Privacy Policy

Protecting your privacy is one of 123bet's top priorities. This Privacy Policy explains in detail what information we collect, how it is used, and what measures we take to keep your data secure. By using our platform, you agree to this policy.

1 Introduction

123bet (https://123bet.lc) an international-standard online gaming and betting platform serving users in Bangladesh and beyond. Our Privacy Policy has been developed in accordance with international data protection laws and industry best practices.

This Privacy Policy applies to all 123bet services, websites, and mobile platforms. It is in effect across every channel you use to interact with us — web, mobile, or live chat. We believe transparency is the best policy, so every point is explained in clear, straightforward language.

This Privacy Policy has been translated for convenience. In the event of any discrepancy, the English version shall be considered authoritative.

2 What Information We Collect

123bet only collects information that is necessary to provide its services, verify identity, and maintain platform security. We never collect unnecessary or excessive data.

Data Type Example Methods of Collection
Identity Information Full name, date of birth, national ID number Registration form, KYC verification
Contact Information Mobile number, email address Registration & support communications
Financial information BKash/Nagad/Rocket number, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device information, browser type Collected Automatically
Usage Data Game history, bet logs, session duration While using the platform
  • All information provided during registration is collected and verified.
  • Records of live chat or support conversations may be retained.
  • Information may be collected from third-party identity verification services.
  • Transaction data is securely collected via payment processors.

3 Purpose of Data Use

Collected data is used solely for defined and legitimate purposes. 123bet never uses your information for unnecessary or unauthorized reasons.

  • Account management: Your information is used to create, verify, and secure your account.
  • Transaction Processing: Financial information is used to process deposits and withdrawals securely.
  • Customer Support: Your contact details are used to resolve your issues as quickly as possible.
  • Fraud Prevention: Data is analyzed to detect unusual transactions or suspicious activity.
  • Legal obligations: Data is used to meet regulatory compliance requirements.
  • Product Improvement: Usage data is analyzed to improve your experience on the platform.
  • Personalized Offers: To offer you promotions and bonuses tailored to your preferences.

We never use your information to make automated decisions that could negatively affect you — such as automatically closing your account.

4 Data Sharing Policy

123bet does not sell, rent, or trade your personal information to third parties. In certain circumstances, limited information may be shared with trusted partners.

  • Payment Processors: Relevant information is shared with payment services such as bKash, Nagad, and Rocket to complete your transactions.
  • Identity Verification Services: Approved verification services are used to complete the KYC process.
  • Legal authorities: Information may be shared in response to a court order or a lawful request from a regulatory authority.
  • Fraud Prevention Agencies: We work with industry-recognized organizations to prevent online gaming fraud.

Before sharing any data, we ensure that the receiving party maintains the same standard of privacy protection. Data protection terms are included in all third-party agreements.

Please Note: 123bet never sells your personal information to advertisers or marketing companies.

5 Data Protection Measures

123bet follows the highest industry security standards to protect your information, with security measures in place at both the technical and organizational level.

  • SSL/TLS encryption: 256-bit SSL encryption is applied to all data transmissions.
  • Two-Factor Authentication: Two-factor authentication is available to secure account access.
  • Firewall Protection: Advanced firewall and intrusion detection systems are active.
  • Regular Security Audits: Third-party security experts regularly audit our systems.
  • Limited Access Policy: Only authorized personnel have access to specific data.
  • Data Breach Protocol: In the event of a data breach, affected users will be notified within 72 hours.

We operate around-the-clock security monitoring. Any suspicious activity detected is acted upon immediately, and accounts may be temporarily suspended if necessary.

6 Cookie Policy

123bet uses cookies to enhance your browsing experience and maintain platform functionality. Cookies are small text files stored in your browser.

  • Essential cookies: Essential for login sessions and account security. Disabling these cookies will prevent the site from functioning properly.
  • Analytics Cookies: To understand which sections of the site are used most. All such data is completely anonymous.
  • Preference Cookies: To remember your language, theme, and other personal preferences.
  • Marketing Cookies: To show you relevant promotions. You can opt out at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

7 Data Retention Period

We retain your information only for as long as necessary. Retention periods are determined by legal obligations and business requirements.

  • Account information: For the duration the account is active, and a minimum of 5 years after closure.
  • Financial transaction records: A minimum of 7 years, as required by law.
  • KYC documents: Up to 5 years after account closure.
  • Live Chat Logs: Retained for up to 1 year for support purposes.
  • Browsing & Game Data: Up to 2 years for analytics purposes.

Once the retention period ends, data is securely deleted or anonymized so that you can no longer be identified in any way.

During legal disputes or investigations, relevant data may be retained for an extended period until the matter is resolved.

8 Your Rights

As a 123bet user, you have important rights over your personal information. We fully respect and uphold those rights.

Your Data Rights

Right of Access

You have the right to know what information we hold about you and can request a copy at any time.

Right to Rectification

If any of your information is inaccurate, you can request a correction and we will act promptly.

Right to Erasure

You may request deletion of your data in certain circumstances, provided there are no overriding legal obligations.

Right to Restrict Processing

You may request that the processing of your data be temporarily restricted in certain circumstances.

Data Portability

You have the right to receive your information in a structured, commonly used format.

Right to Object

You may object to the use of your data for specific purposes, including marketing communications.

To exercise these rights, please contact our support team. Requests are typically processed within 30 days.

9 Protection of Minors

123bet strictly prohibits anyone under 18 from using its services. Our platform is exclusively for adults. Age is verified at registration, and identity is confirmed through the KYC process.

If we become aware that we have collected information from a minor, that data will be deleted immediately and the account will be closed. If you suspect a minor has opened an account, please contact us.

18+ Warning: Online gaming and betting services are for adults only. Parents and guardians should monitor their children's online activity.

10 Policy Updates

123bet may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, you will be notified via email or on-site notification.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page regularly. If you object to any changes, you may request to close your account.

This Privacy Policy was last updated January 2026 Updated in.

11 Contact

If you have any questions about our Privacy Policy or wish to exercise your data rights, please contact our support team. We typically respond within 24–48 hours.

  • Email: [email protected]
  • Live Chat: Via the live chat button at the bottom right of the website.
  • Response Time: 24 hours a day, 7 days a week.

For formal complaints regarding data protection, you may contact our Data Protection Officer at the same email address with "DPO Request" in the subject line.

General Inquiries

Frequently asked questions about the Privacy Policy

No, 123bet never sells your personal information to third parties. Data is shared only with partners necessary for service delivery and on a limited basis to meet legal obligations.

Yes, you may request deletion of your data under certain circumstances. However, some information — such as financial transaction records — must be retained for a specified period due to legal obligations. Contact our support team for more details.

Turning off marketing and analytics cookies generally has no impact on core functionality. However, disabling essential cookies may prevent key features such as login and payments from working properly.

Yes, in the event of a data breach, you will be notified within 72 hours via your registered email or mobile number. A notification will also be posted on the site, and prompt steps will be taken to resolve the issue.

Yes, as 123bet is an international platform, data may be stored on servers across multiple countries. Regardless of location, the same privacy standards apply and international data protection agreements are upheld.
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Your Data is Safe — Get Started Now

Your privacy is fully protected at 123bet. Register with confidence and join Bangladesh's most trusted betting platform.

See also: Terms and Conditions  |  Responsible Gaming  |  FAQ

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